IMD Professor Stéphane Garelli  has provided us with valuable food for thought, by creating a “Competitiveness Roadmap 2009-50”, available from the IMD world competitiveness yearbook website, listing 50 global issues and trends, plotted in X,Y space, where X is the time horizon, up to 2050, and Y is the impact, from LOW to HIGH*.     

Below: A few of the 50 trends, chosen for their potential for generating innovative business ideas:

1. US budget deficit reaches abysmal proportions – The US budget deficit in 2009 is expected to attain a staggering $1750 billion. This represents a deterioration of some $2000bn since President Clinton left the White House 10 years ago and posted a surplus of $236 billion.

2. The recession is worldwide – The OECD countries expect a contraction of their economies by 4.3% in 2009. Such a deep recession also affects the emerging economies: the past decade of growth was not sufficient to create a large buffer of internal demand to compensate for the drop in exports.

3. Unemployment becomes massive – 25 million people lose their jobs in the OECD region and the average jobless rate hits 10%. Globally, the International Labor Organization articulates a fi gure of 50 million additional unemployed.

4. Interest rates are at a record low – While in the US rates approach zero, the rest of the world also experiences their lowest rates in decades. Deflation is feared, forcing central banks to introduce new policies such as quantitative easing.

6. High volatility of currencies – The currency markets experience considerable volatility. The dollar remains more unstable than the Euro. The latter, however, has been weakened by its exposure to the difficulties of Central European economies. Denmark, Sweden, the Baltic States and maybe Iceland consider joining the Euro… The Pound continues to decline.

7. Global debt explodes – The US national debt now surpasses $11.2 trillion and increases by $3.7 billion a day! Budget deficits in most advanced nations are going to exceed 5% of the GDP. In 2009, the borrowing requirements of the US will be $2500 billion and $1000 billion for Europe. Central Europe is said to have some $1300 billion of debt towards foreign banks. Who is going to pay for this debt? For the first time, governments worry that some bond issues may not be subscribed.

8. Protectionism on the rise – In industrial nations, public opinion and governments are increasingly sensitive to the loss of economic power to emerging nations and the destruction of jobs at home. Possible protectionist measures focus on “buy national” incentives, environmental protection, corporate governance, social protection and intellectual property.

9. New regulations for world financial markets – A fundamental overhaul of the regulatory environment takes place with the objective of laying down new rules for the supervision of financial activities and to consolidate competences among various institutions. Globally, the Basel Committee on Banking Supervision and the Financial Stability Forum
are responsible for defi ning new standards and practices. Implementation remains at a national level.

12. Emerging powers stack up currency reserves – Emerging powers are accumulating foreign currency reserves at impressive rates: Number one is China with $2005 billion, followed by Japan $1031 billion, Russia $435 billion, Taiwan $292 billion, India $254 billion, Brazil $208 billion and Korea $201 billion. As a consequence, money is not necessarily flowing back to the US or Europe, as in the past.

13. The South goes shopping – Sovereign funds become major players in world finance and acquire more industrial companies from the West. They also become a major source of financing for infrastructure projects and for the development of local companies in their own countries. Global brands from China, India, the Gulf region and Russia hit international markets – it is not a cozy world anymore!

14. The recession ends at different times – Recessions come in four shapes: V- a steep but short slowdown, W – or so called double-dip, U – a longer weakening of the economy and L – a prolonged decline. The US expects a U, Europe fears an L, just as Japan, China and the emerging economies count on a V.

15. Household savings on the rise – For the first time in decades, households are more cautious about their spending and re-connect to the notion of “saving for rainy days”. In industrialized nations, the willingness to spend more is targeted to technological innovation, clean-tech or inelastic expenditure such as food, health or wellness. In emerging economies, the attitude toward spending is more moderate and dependent on increased purchasing power.

22. New attractiveness for the Gulf region and Africa – There are $800bn of infrastructure projects under completion in the Gulf region while Africa is becoming attractive again thanks to energy and commodity investments. More than 800 Chinese companies operate in Africa. The population of Africa will reach 1.9bn in 2050!

24. More managers needed everywhere – More managers are required in emerging powers. India, China, Russia, Brazil and the Gulf region increasingly focus on management and the creation of business schools, beyond science and engineering education. Strategy, fi nance and marketing skills are now priorities for ensuring the continuous expansion of local enterprises in a global environment.

29. Labor cost differences shrink – The difference in labor costs around the world is drastically reduced as nations develop. A range from 1 to 20 today is reduced to 1 to 5 as purchasing power around the world converges.

30. Productivity is harmonized worldwide – Productivity is harmonized around world operations as companies become truly global and widely diffuse the same technology and processes throughout the markets where their assets are located. The value chain is managed at the global level. The nationality of companies matters less and less.

31. Corporate taxes converge – Nations, which have competed fiercely in lowering their tax rates to attract enterprises, are developing an international consensus that establishes common and agreed-upon practices for the taxation of companies, no matter where they operate. The bandwidth of corporate tax rates is signifi cantly reduced.

35. From collective to individual value systems – The value system of society in Asia gradually evolves from one based on collective values (such as hard work and national pride) to one based on individual values (such as work-life balance), much closer to the US and European value systems.

36. A new business model for the poor – A new business model emerges for the very poor of the world (such as in Africa or the Indian subcontinent). Products are manufactured and sold at a fraction of the price charged elsewhere, and with minimal functionalities. Examples: the $10 phone, $100 PC or $2500 motor vehicle (e.g. Tata in India) and of course micro-credit.

41. In Western industrial nations, some people reject mobility – Although communications and travel are more pervasive, a part of the population rejects excessive mobility and rediscovers the attractiveness of a local environment. Younger professionals reject promotions or relocation of responsibilities when they are too disruptive to their private lives. Congestion in cities, airports and most transportation systems takes away the attractiveness of mobility.

46. Low demography hits Europe, Japan and Russia – The low demography in Europe, Japan and Russia takes its toll on the dynamism of the economy. In 2050, Europe will count 628 million people, having shrunk by more than 100 million in 50 years. Could more lenient immigration policies compensate for this decline, especially for skilled
labor?

47. Life expectancy increases, expenses also – Life expectancy increases dramatically to well over 85 years old in many industrialized nations. The burden on the health system becomes greater, also due to the early systematic screening of the population for illnesses.

48. Atomization of the value system in the West – The value system in Western societies becomes “atomized”. A common purpose in the population is replaced by a multilayer society where many different value systems cohabit, each of them appealing to a specifi c part of the population.

49. Climate change affects economic resources – Climate change forces the re-allocation of economic resources. Food and water become scarcer in some regions, while new crops become available in more northerly regions. The prices of basic commodities are totally altered. The “environment cost” becomes part of the economic scenario, and is thus included in statistics such as the GDP.

50. Pandemic risks occur more frequently – As the world becomes more open, transport more pervasive and logistics more efficient, epidemics spill more easily from one continent to another. Pandemics are permanently monitored by international organizations, and companies tighten up their health and safety procedures.

____
*Stéphane Garelli, “The Competitiveness Roadmap, 2009-50”, IMD, Lausanne, 2009.

Some innovations simply borrow from Nature and use Nature’s skills– for instance, Weizmann’s discovery of the little bacterium that can make acetone and butyl alcohol from starch (see my blog “Trial and Error,”  June 2, 2009).

But some great innovations save Nature, by replicating what it can do without destroying it.

As reported on CNN.com, a Norwegian company called Kebony has found a way to turn sustainable softwood (maple) into sleek dark wood that has all the characteristics of mahogany or teak–  hardwood from  Amazon forest. Kebony’s process takes only five days.

According to Kebony CEO Christian Jebsen, each mahogany tree is worth $25,000-$40,000 on the world market. This makes such trees very valuable, especially in a poor country like Peru. 

Kebony’s patented process treats softwood by injecting it with a formula that includes furfuryl alcohol, a waste by-product of sugar cane. 

One cubic meter of teak in Europe can cost between $3,000-$10,000 Euros, depending on quality.  Jebsen says Kebony’s process (the name Kebony is a take-off on ‘ebony’, a kind of valuable black hardwood once used to make black piano keys)  is cost-competitive. 

Kebony is aiming at the U.S. market for patio decks, which uses at present, toxic impregnated metal-based wood modification methods. The market is worth $5 b. today, Jebsen notes. Jebsen also thinks boat manufacturers will embrace its product.

Copy nature for innovation? Of course. Improve on nature? Why not? Why not transform softwood maple into hardwood teak? The logic is simple. Those valuable things in Nature that we must preserve– only if viable substitutes are found for them will their market value decline, making it less worthwhile to ‘harvest’ them (and destroy them in the process). Kebony has made a good start at saving the world’s valuable hardwood forests.   

                                                                

Plus ça change, the French say — the more things change, the more they stay the same. Or, as Yogi Berra put it, it’s that old déjà vu all over again.

The global financial crisis of 2007-9 has reminded us again of the vulnerability of world capital markets and of the persistent recurrence of financial crises throughout history. Moreover these crises are incredibly similar, in their broad outlines.

In 1907, in the so-called Bankers’ Panic, the following events occurred:

* The New York Stock Exchange fell by 50 percent, compared to its peak in the previous year, 1906. (World stock prices fell by exactly the same percentage from their peak, in 10 months, in 2008-9).

* The panic occurred after a ‘greed is good’ market manipulation – a failed attempt to corner the market in the shares of United Copper, not dissimilar to the shady sub-prime mortgage and credit default swap manipulations that led to the 2007-9 collapse.

* The 1907 panic created a liquidity crisis as banks stopped lending and borrowers lost faith in banks — just as in 2007-9.

* There were numerous bank failures in 1907, just as in 2007-9.

* The 1907 collapse was preceded by an inflationary bubble, just as in 1995-2007.

* The 1907 financial crisis was accompanied by a real crisis — a deep recession.

* There were emergency bailouts, involving brokerages as key players (similar to the collapse of Lehman Brothers on Sept. 16, 2008). A big brokerage firm borrowed heavily using its stock in Tennessee Coal & Iron as collateral; when those shares collapsed, a bailout was organized, with J.P. Morgan’s U.S. Steel Company taking over the failing TC&I — shades of 2008-9 and the bailout of AIG. Bear Stearns and GM. J.P. Morgan was the reigning hero. Were it not for his pledging huge sums of his own money in bailouts, and forcing his wealthy banker friends to do the same, the collapse would have been much worse. Ironically, in 2008, J.P. Morgan bailed out Bear Stearns!

* Here is a key difference between 1907 and 2007: while key CEO’s, chairmen and senior managers continued their ‘greed is good’, ‘you owe me obscene salaries’, policies, in 2007-9, tycoons like J.P. Morgan bet their wealth on helping markets recover their trust and sanity, in 1907.

* The crisis led to soul-searching and a total revamping of government regulation of credit markets, including the creation of the Federal Reserve System, America’s central bank.

Here, the jury is still out. Will the 2007-9 crisis lead to major reforms in how America regulates its banks and financial services sector, as it did in 1907? Or will the thinking be like the Silicon Valley bumper sticker: “Lord — please, give me another bubble”.

_________________
*This blog is based in part on Robert F. Bruner and Sean D. Carr, The Panic of 1907: Lessons Learned from the Market’s Perfect Storm (Wiley, New York, 2007). With perfect timing, the authors published their book about the perfect storm right at the onset of the 2007 financial crisis. The term “perfect storm” (meaning, a series of improbable events all occurred at the same time) has been used widely to describe 2007-9.

Chris Anderson. “Free: The Future of a Radical Price” (Hyperion; $26.99);

(This blog is based in part on Malcolm Gladwell’s recent article in The New Yorker).

In the 1990’s a group of University of Illinois professors invented a web browser they called Mosaic, before anyone knew what web browsers were — then built a company called Netscape that gave it away for free. Millions downloaded Netscape. Netscape made its money by leveraging its widely-known brand name to sell server software. Its IPO in 1996 was a watershed — Wall St. noticed how Netscape’s share price soared by 10 times days after its launch, and decided this was the ideal way to make money. ( The result was the dot.com bubble that exploded in March 2000.)

Now the editor of WIRED magazine Chris Anderson has written a fine book that makes an exceedingly powerful yet simple point.

In the digital age, many products are bits and bytes. Digital products have zero marginal cost to reproduce. According to economic theory, in a competitive industry (and all digital industries are competitive), if marginal cost is zero, then the optimal price is zero too. Hence prices will gravitate quickly to zero — and they do.

Anderson’s previous 2006 book The Long Tail was equally insightful and spoke about how tiny niche markets can become huge businesses by leveraging the Internet.

Anderson writes: “In the digital realm you can try to keep Free at bay with laws and locks, but eventually the force of economic gravity will win.”

That law of gravity is the inexorable downward pressure on prices, driven by competition and zero marginal costs.
A great many industries have simply ignored this law and have reached the edge of bankruptcy, or even stepped beyond it. The music industry for one. Newspapers for another. 

In this blog we often observed how the global depression creates opportunities, through major shifts in business paradigms. The “free” paradigm is a good example. Is your product one that has low or zero marginal costs? If so, can you find ways to provide it for free, while still building a powerful organization with strong top-line and bottom-line performance?

* Can you offer some ‘lead’ products for free, while charging for others?
* Can you leverage what Anderson calls “Fre-mium” strategies: 90% of customers get the product or service for free, as a standard commodity, while 10% of customers whose needs are more special pay for ‘premium’, and generate all the revenue. 
* Can you introduce your product for free, then find a way to begin charging for it (realize, this is highly difficult, people hate to pay for what they once got for free)?
* Can you price “virtually” for free? (i.e. charge for maintenance contracts, etc., that generate the revenue)? Rolls Royce sells jet engines at low prices, but makes all its profit on high-margin service contracts.

Incidentally, there is a mathematical proof that a zero price is optimal.

Total Profit is Revenue (Price times Quantity) Minus Total Cost (TC).

Take the derivative of total profit with respect to quantity (Q), and equate to zero, in order to find the maximum. 
Result: d(PQ)/dQ – dTC/dQ = 0
Or: Price = Marginal Cost

How many innovations remain fresh and innovative, 26 years after they debut?

The late Michael Jackson’s video Thriller qualifies as one of the few.

Jackson’s video was released on Dec. 2, 1983. It was 14 minutes long and was directed by John Landis, who also co-wrote the script for it together with Jackson. It cost an enormous $500,000, unheard of at the time. Guinness World Records claims the music video sold 9 million copies, more than any music video in history.

thrillerThriller was unconventional. It was a horror film spoof, with zombies performing with Jackson. After the video was made, the music was re-edited to match the video. The main dance sequence was filmed in East Los Angeles. In the video Jackson transforms both into a zombie, and then into a cat monster. The video includes spoken words by Vincent Price, Hollywood star of many horror movies, and includes incidental music written by Elmer Bernstein.   

When he made Thriller, Jackson was a member of the Christian sect Jehovah’s Witnesses. Because of this, the video includes a disclaimer: “This film in no way endorses a belief in the occult.”

Many many thousands of music videos have been made since Thriller. Many are direct copies of the style and content of Thriller; few come close to Thriller’s pathbreaking innovations. Readers are invited to view it again on YouTube. It is hard to believe that it was made in 1983.

Bill JamesMeet Bill James. Bill is currently Senior Advisor to the Boston Red Sox baseball team. He is credited in part with helping Boston win two World Series championships, after failing to win one since 1919. James invented “Sabermetrics” (acronym for the Society for American Baseball Research). His innovation: Use statistical analysis, i.e. facts, to analyze why teams win and lose, instead of just believing in age-old truisms everybody knows are true, because, well — everybody believes them and repeats them.   

James crunched a batch of numbers, and put out (in mimeograph form, the early version of photocopying) The Bill James Baseball Abstract in 1977. In it he began to make keen observations puncturing long-held beliefs in baseball. He persisted, and in a few years a major publisher agreed to publish his Abstract annually.   

James is an improbable revolutionary. While working on his ‘stats’, he was a watchman in a pork-and-beans factory (Stokely – Van Camp). 

Here is what James found, in opposition to what highly knowledgeable experienced players, managers and coaches believed:

* Don’t evaluate pitchers according to their wins and losses.  This is highly misleading.
* Don’t evaluate hitters by their batting average. Instead use “percentage of at-bats when the hitter reaches base” (because good hitters get walks, get on base and tire pitchers), and “slugging percentage”:

SLG

where 1B, 2B, 3B and HR are singles, doubles, triples and home-runs, respectively, and AB is number of at-bats. Babe Ruth holds the record slugging percentage: 0.690.  

* “Closers” (pitchers brought in, in the late innings, when a lead is threatened) are misused. Bring in ‘closers’ much much earlier, before you get in trouble. 

All of James’ iconoclastic observations are based on extensive data, compiled game-by-game.

What can managers learn from Bill James and his analysis of baseball?

“Bring me data”. When innovations are proposed, when claims are made — ask for data. Ask for evidence. Bill James produced it. When he did, the way the experts strategized baseball changed completely.

 ___________________________

George William “Bill” James (born October 5, 1949, in Holton, Kansas) is a baseball writer, historian, and statistician whose work has been widely influential. Since 1977, James has written more than two dozen books devoted to baseball history and statistics. His approach, which he termed sabermetrics in reference to the Society for American Baseball Research (SABR), scientifically analyzes and studies baseball, often through the use of statistical data, in an attempt to determine why teams win and lose. In 2006, Time named him in the Time 100 as one of the most influential people in the world. [1] He is currently a Senior Advisor on Baseball Operations for the Boston Red Sox.

An aspiring writer and obsessive fan, James began writing baseball articles after leaving the United States Army in his mid-twenties. Many of his first baseball writings came while he was doing night shifts as a security guard at the Stokely Van Camp pork and beans factory. Unlike most writers, his pieces did not recount games in epic terms or offer insights gleaned from interviews with players. A typical James piece posed a question (e.g., “Which pitchers and catchers allow runners to steal the most bases?”), and then presented data and analysis written in a lively, insightful, and witty style that offered an answer.

Editors considered James’ pieces so unusual that few believed them suitable for their readers. In an effort to reach a wider audience, James self-published an annual book titled The Bill James Baseball Abstract beginning in 1977. The first edition of the book presented 80 pages of in-depth statistics compiled from James’ study of box scores from the preceding season.

Over the next three years James’ work won respect, including a very favorable review by Daniel Okrent in Sports Illustrated.[2] New annual editions added essays on teams and players. By 1982 sales had increased tenfold, and a media conglomerate agreed to publish and distribute future editions.

While writers had published books about baseball statistics before (most notably Earnshaw Cook’s Percentage Baseball, in the 1960s), few had ever reached a mass audience. Attempts to imitate James’ work spawned a flood of books and articles that continue to this day.

In 1988, James ceased writing the Abstract, citing workload-related burnout and concern about the volume of statistics on the market. He has continued to publish hardcover books about baseball history, which have sold well and received admiring reviews; these books include two editions of The Bill James Historical Baseball Abstract.
During the years after the annual Abstract ceased publication, James has published several series of new annuals:
• The Baseball Book (1990–1992) was a loosely-organized collection of commentary, profiles, historical articles, and occasional pieces of research.
• The Player Ratings Book (1993–95) offered statistics and 50-word profiles aimed at the fantasy baseball enthusiast.
• The Bill James Handbook (2003-present) provides past-season statistics and next-season projections for Major League players and teams, and career data for all current Major League players.
• The Bill James Gold Mine (2008-present) is a collection of new essays and never-before-seen statistics, as well as profiles of players and teams.

In 2008, James launched Bill James Online. Subscribers can read James’ new, original writing and interact with one another—as well as with James—in a question-and-answer format. The web site also offers new “profiles” of teams and players full of facts and statistics that hope to one day map what James has termed “the lost island of baseball statistics.”

Among the statistical innovations attributable to James are:
• Runs Created. A statistic intended to quantify a player’s contribution to runs scored, as well as a team’s expected number of runs scored. Runs created is calculated from other offensive statistics. James’ first version of it: Runs Created = (Total Bases * (Hits + Walks))/(Plate Appearances). Applied to an entire team or league, the statistic correlates closely to that team’s or league’s actual runs scored. Since James first created the statistic, sabermetricians have refined it to make it more accurate, and it is now used in many different variations.
• Range Factor. A statistic that quantifies the defensive contribution of a player, calculated in its simplest form as RF = (Assists + Put Outs)/(Games Played). The statistic is premised on the notion that the total number of outs that a player participates in is more relevant in evaluating his defensive play than the percentage of cleanly handled chances as calculated by the conventional statistic Fielding Percentage.
• Defensive Efficiency Rating. A statistic that shows the percentage of balls in play a defense turns into an out. It is used to help determine a team’s defensive ability. Calculated by: 1 – ((Opp. Hits + Reached on Error – Opp. Home runs) / (Plate appearances – Walks – Strikeouts – HitByPitch – Opp. Home runs)).
• Win Shares. A unifying statistic intended to allow the comparison of players at different positions, as well as players of different eras. Win Shares incorporates a variety of pitching, hitting and fielding statistics. One drawback of Win Shares is the difficulty of computing it.[3]
• Pythagorean Winning Percentage. A statistic explaining the relationship of wins and losses to runs scored and runs allowed. In its simplest form: Winning Percentage equals Runs squared divided by the square of Runs plus the square of Runs Allowed. The statistic correlates closely to a team’s actual winning percentage.
• Game Score is a metric to determine the strength of a pitcher in any particular baseball game.
• Major League Equivalency. A metric that uses minor league statistics to predict how a player is likely to perform at the major league level.
• The Brock2 System. A system for projecting a player’s performance over the remainder of his career based on past performance and the aging process.
• Similarity scores. Scoring a player’s statistical similarity to other players, providing a frame of reference for players of the distant past. Examples: Lou Gehrig comparable to Don Mattingly; Joe Jackson to Tony Oliva.
• Secondary Average. A statistic that attempts to measure a player’s contribution to an offense in ways not reflected in batting average. The formula is (Extra bases on hits+Walks+Stolen Bases)/At bats. Secondary averages tend to be similar to batting averages, but can vary widely, from less than .100 to more than .500 in extreme cases. Extra bases on hits is calculated with the formula (Doubles)+(Triplesx2)+(Homerunsx3) or more easily, (Total Bases)-(Hits).
• Power/Speed Number. A statistic that attempts to consolidate the various “clubs” of players with impressive numbers of both home runs and stolen bases (e.g., the “30/30” club (Bobby Bonds was well known for being a member), the “40/40” club (José Canseco was the first to perform this feat), and even the “25/65” club (Joe Morgan in the ’70s)). The formula: (2x(Home Runs)x(Stolen Bases))/(Home Runs + Stolen Bases).
• Approximate Value. A system of cutoffs designed to estimate the value a player contributed to various category groups (including his team) to study broad questions such as “how do players age over time”.

Meet the Wiggles, one of the world’s most successful, most popular, and most revenue-generating, rock groups.  

Never heard of them, you say? Of course not. You have to be 5 years old to be a fan.

The Wiggles are a children’s musical group formed in Sydney, Australia in 1991. The original members were Anthony Field, Murray Cook, Greg Page, Jeff Fatt and Phillip Wilcher. Field and Page were students of pre-school education at Macquarie University. They identified a powerful niche: music for 5-year-olds. They use their background in theories of child development to tailor their videos, music, live shows and TV programs specifically for words five-year-olds know, songs they can sing, and dances they can dance. 

The Wiggles are “the world’s biggest preschool band” and were named Business Review Weekly’s top-earning Australian entertainers for four years in a row and earned AU$45 million in 2007 (about the same in US $).  

The group proves a key principle of innovation: Identify a need, learn your customers’ preferences well and deeply, and meet the need in creative and enjoyable ways. The Wiggles are niche players, but have shown their niche is substantial — there are a whole lot of five-year-olds in the world. While others seek the money in the 15-year-old and up group, they have done ‘down market’ — literally — with great results. 

Here are the lyrics to one of The Wiggles’ great all-time hits. Note that the song is fun, easy to sing, educational (teaches healthy eating) and suited to their clients.

Repetitious? Hey — we’re talking five-year-olds! Anything good is worth repeating ten million times….

Fruit Salad, Yummy Yummy, Fruit Salad, Yummy Yummy, Fruit Salad, Yummy Yummy
Yummy Yummy, Yummy Yummy, Fruit Salad!

Let’s make some fruit salad today (Uh huh uh)
It’s fun to do it the healthy way (Uh huh uh)
Take all the fruit that you want to eat
It’s gonna be a fruit salad treat!

Peel your bananas, The second step
Toss in some some grapes, The third step
Chop up some apples, Chop up some melons
And put them on your plate

Now we’ve made it, It’s time to eat it (Uh huh uh)
It tastes so good that you just can’t beat it (Uh huh uh)
Give everyone a plate and a spoon
We’ll all be ating it very soon!

The first step, Eat up the banana
The second step, Eat up some grapes
The third step, Eat up some apples
Eat the melons, Now there’s nothing on your plate

Now we’ve had our fruit salad today (Uh huh uh)
It’s time to put the scraps away (Uh huh uh)
Wash the bowls and wash the spoon
Let’s do it all again real soon!

Fruit salad, Yummy yummy, Fruit salad,Yummy yummy
Fruit salad, Yummy yummy, Yummy yummy yummy yummy
Fruit salad!

The Wiggles

The Wiggles

A fierce and bloody war is being waged, by the United States authorities against the Colombian and Mexican drug cartels, and in Mexico thousands of people have been killed. This war is in part about innovation.

The drug lords first smuggled drugs into the U.S. using personal messengers, who often swallowed drugs in plastic bags and then, after reaching their destination, retrieved them from their waste. The quantities, however, proved too small. The drug lords then smuggled drugs in ships, sometimes in tin cans labeled “pineapple” or “corn”. That too was eventually discovered and stopped. Then they bought aircraft. Sophisticated radar tracked them, and some were shot down. Next they bought high-speed speedboats, faster than any Coast Guard vessel. But these too were eventually interdicted. 

The final stage in this innovation war was …submarines. The drug lords ordered and bought submersible vessels, some 20 ft. long. These were not true submarines, but submersible vessels with snorkels (air pipes) that travelled just below the surface. Each such vessel can carry up to 10 tons of cocaine! When authorities in Colombia stopped them, the crew simply scuttled the submarines, which sank, with all the evidence with them. So, a new law has been enacted which makes it illegal to be on, or in possession of, such vessels, with a 12-year jail sentence resulting, even if the vessels are scuttled. 

Despite huge expenditures, large manpower and desperate efforts, America is losing the drug war. Many many billions of dollars worth of cocaine and other drugs flood into America annually. It is said, only half in jest, that the money in Miami is covered with a thin film of white powder. These resources make it possible for drug lords to find new and innovative ways to transport their death-dealing cargoes, no matter how costly. The only solution is for those battling the drug lords to be even more creative and innovative, to anticipate their next moves, and to interdict them aggressively and cleverly.

When he achieved ‘flag rank’ (rank of Admiral), the current head of the U.S. Joint Chiefs of Staff, Mike Mullin got some advice he never forgot. 

“This is the last time people around you will tell you the truth, Mike,” a friend told him.

And indeed it was. Who bears bad tidings to someone who can influence your career?

Since then Mullin has determinedly visited the field, spoken to soldiers and sailors, and learned first hand, for himself, what is going on!

Senior managers can learn from Mullin and his travels. On a recent trip I stood in a queue with a young software engineer from Motorola. In just 10 minutes he gave me a full, perfect and logical diagnosis of what ails Motorola, and how he thinks it can be fixed. This great company has been in decline for years. Do its leaders talk to their people? Do they listen?  If so, why have they not taken drastic action sooner? Where is the CEO of Motorola? And, for that matter, where were the CEO’s of GM, Chrysler, Lehman Brothers, AIG, Bear Stearns….? In their offices? Or out in the field, talking to customers.

Guy Kawasaki, the legendary marketing guru for Macintosh, relates that he hates to see managers sitting in their offices, or for that matter, those who report to them. They should be out in the field, in the marketplace, talking to line workers, talking to sales personnel, talking especially to customers….to know what is going on, and then, to act on it. 

In these troubled times, it is particularly urgent to keep a hand on the pulse of the rank and file in the organization, to talk to everyone down to the mail clerk, and especially to talk to customers and ordinary people, to sense the massive changes occurring in preferences and in business paradigms. You cannot do this from your office. Pack your bag. Lock your office. Take along some clean shirts and underwear. Hit the road. When you know more clearly what in the world is going on — come home. And then …act!

(based on a talk given at the Rotman School of Business, Univ. of Toronto)

There is a strong, logical connection between the TV series Star Trek, its inventor Gene Rodenberry, da Vinci, Picasso, Einstein, Edison, the pre-frontal cortex (part of the brain), and psychologist Daniel Gilbert. The links are obvious, once you know them.

Star Trek was a successful TV series, and later movie and sequels. Its theme: the Starship Enterprise “to go where no man has ever gone before”. This is the principle of innovation. The inventor of Star Trek was Gene Rodenberry. He was an Air Corps pilot, flew bombers in World War II (over 80 missions), later became a Pan Am pilot and saved his passengers with a brilliant desert crash landing in the Syrian desert. His dream and passion: to be a TV writer and producer. He quit his job as a pilot, moved with his family to Los Angeles and became a policeman for 7 years, to support his family while he pursued his dream. He sold several TV scripts, finally selling and producing Star Trek. The network wanted to cancel it, but its dedicated fans staged a write-in campaign and saved it. 

How many of us would have followed Rodenberry’s path, quit a great job to pursue a dream and passion? What keeps most of us from doing this?

The answer is: our pre-frontal cortex. This part of the brain, according to Harvard psychologist Daniel Gilbert, is our ‘simulator’, our imagination. With it we can simulate future events and experience them before they happen. Only humans can. Animals lack this ability. But the pre-frontal cortex, which has developed only over the past 2 million years, is limited.  It has ‘hedonic bias’. That is — it overestimates the happiness we think we will derive from future events (mostly things we buy) and overestimates the pain and suffering we think we will sustain from bad things that may occur. We fail to pursue our dreams, perhaps, because we think about failure, overestimate the pain it will cause — and never try to pursue our dreams and our passions. We come up with ‘excuses’ — reasons why we never even tried.

The world’s great inventors and innovators avoided this trap. Da Vinci had every reason in the world not to amount to anything. He was born out of wedlock, in the 15th C., when the Church controlled every facet of life. Had he been born in wedlock, he would have become a notary, like his father, and been trapped by the life of a Guild member. As an illegitimate child, he had the freedom to pursue anything he chose — and he did. Picasso lived during a turbulent 9 decades, experienced war, Nazi occupation of Paris, a ban on sculpture and painting — and never missed a day in his studio, producing amazing works of art, fearlessly innovating, producing an astonishing total of 50,000 works! If I know what I am going to do, he once said, why bother doing it? Einstein finished his Ph.D. and could not get a university post, because his professor had been insulted by him and failed to recommend him. Because he was only a lowly Swiss patent office clerk, he had the time to write three revolutionary papers, on relativity, the atomic structure of matter and E=MC2. All of this, in one year, 1905. He changed the world. Edison, as a child, was booted out of school. He was hard of hearing and had ADHD (attention deficit hyperactivity disorder). His mother home-schooled him and he taught himself by reading. He invented the phonograph, because of his deafness — he sensed vibrations through his fingers and realized that sound was something real, something physical, that could be captured and stored. 

What is your dream? Your passion?  What are you doing to achieve it, to implement it? What are your excuses for not doing so? Can you learn from Edison, Einstein, Picasso, and da Vinci, and turn your constraints into creativity levers? Can you emulate Gene Rodenberry and pursue your dream no matter what? Can you learn from Daniel Gilbert and sharpen your pre-frontal cortex?

Here is a small exercise that may help. Create a digital camera. It is a very special one. It takes a photograph 5 years into the future. Picture yourself in 2014. What do you see? What are you wearing? What does the room look like? Picture every detail. Imagine it. Now — think ahead backward — what will you do today to make that photograph come true in five years?   I believe Gene Rodenberry did this. Try it. List all your excuses for not following your dream — and then turn each of them into a reason to pursue it passionately.

Blog entries written by Prof. Shlomo Maital

Shlomo Maital

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